Hey Harrods Bank Customers, Welcome to Tandem.

Welcome to Tandem

Following the recent acquisition of Harrods Bank, we are delighted to officially welcome you to the Tandem group.

For the last two years, Tandem’s purpose has been to build a good bank, one which prioritises your needs, helping you to access clear, fair banking products and services, and make good financial decisions.

Tandem is absolutely honoured to have you with us for this journey, and you’re in great company; our collaborative community of Co-Founders is 11,000+ strong.

About your Harrods Bank products

Harrods Bank Limited is now called Tandem Bank Limited. This is simply a change of name so there are no material changes to the terms and conditions of the products you currently hold.
Most importantly, we would like to assure you that customer deposits are protected by the Financial Services Compensation Scheme (‘FSCS’), the UK’s deposit protection scheme. The FSCS limit is currently £85,000 per person per authorised bank or building society; all eligible deposits you hold with the Bank are aggregated and subject to this limit.

Click on the links below for more information


For queries regarding your products and the aquisition
Click here

Products for maturing customers

Products available only to customers whose savings accounts are about to mature
Click here

Charges, terms and conditions

To view historic rates, charges and T&Cs of your products
Click here

Contact us

Our team will continue to support you and are available to take your calls on +44 (0)20 7225 6789. Lines are open Monday to Friday from 9am to 5pm, except bank holidays.