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CONTACT DETAILS

Savings Support

New and existing customer queries

Find the answer yourself: Check our FAQs
Live chat: Live chat
Email: hello@tandem.co.uk
Call: 020 3370 0970

Need to freeze your account?

If you suspect your details have been compromised or you've lost your phone, a block can be placed on your savings account to stop funds from being transferred out.

To place a block on your account, please call our dedicated support line at any time on 020 3937 8730 and we'll action it right away.

Open times

Mon - Fri:
9.00 -17.00
(excluding bank holidays)
FAQS
Search our help topics
Support - General

General

Find answers to general Tandem Bank related queries.
Support - General

Green Hub

Find out more about our Green Hub tools and partners.
Support - General

Home Loans

Find out more about how to apply and service a Home Loan.
Support - General

Mortgages

Find out how to acquire and pay off our mortgage products.
Support - General

Motor Finance

Find out more about our Motor Finance via used car dealers.
Support - General

Personal Loans

Find out more about how to pay off your existing Personal Loan.
Support - General

Savings

Find out more about our savings accounts and Tandem app.
Support - General

Tandem App 

Find out more about accessing and using the app.

Can’t find what you’re after?

Check out our FAQs for answers to your burning questions, or give our friendly support teams a shout.
Tandem Bank
Digital Bank & Money Savings