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FREQUENTLY ASKED QUESTIONS

Loop Money

Got a question? We’ve probably answered it. Dive into our FAQs below or reach out to our friendly support team if you need a hand.
FAQS

Loop Money

Got a question? We’ve probably answered it. Dive into our FAQs below or reach out to our friendly support team if you need a hand.
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Loop Money

Questions

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    Support - General

    General

    Find answers to general Tandem Bank related queries.
    Support - General

    Green Hub

    Find out more about our Green Hub tools and partners.
    Support - General

    Home Loans

    Find out more about how to apply and service a Home Loan.
    Support - General

    Loop Money

    Find out more about our new money sharing app Loop.
    Support - General

    Mortgages

    Find out how to acquire and pay off our mortgage products.
    Support - General

    Motor Finance

    Find out more about our Motor Finance via used car dealers.
    Support - General

    Personal Loans

    Find out more about how to pay off your existing Personal Loan.
    Support - General

    Savings

    Find out more about our savings accounts and Tandem app.
    Support - General

    Tandem App 

    Find out more about accessing and using the app.

    Didn't find what you were looking for?

    Head to our FAQs page to find answers to our most common questions, or contact our helpful support teams.
    Frequently Asked Questions
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    Tandem Bank Limited t/a Tandem is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Tandem Bank Limited is registered on the Financial Services Register (FRN: 204479). Registered in England and Wales under company number 00955491 with registered office address Viscount Court, Sir Frank Whittle Way, Blackpool, United Kingdom, FY4 2FB.
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